Where can I repair my laptop in Singapore?

At the brand's own service centre or an independent repair shop. Use the brand when the laptop is in warranty and the fault appeared on its own, or when you have a protection plan. For accidental damage, liquid, worn batteries and out-of-warranty machines, an independent shop like Citri Mobile is usually cheaper and quicker, with four branches open daily.

How much does laptop repair cost in Singapore?

It depends on the brand and the part. At Citri Mobile a MacBook battery is $85–$105 and a MacBook screen $140–$550, nett. Windows laptops are priced in bands on our laptop repair page and quoted exactly after a free diagnosis. At ASUS's own service centre an out-of-warranty notebook repair starts with a S$60 evaluation and S$80 labour before parts.

Will a repair shop void my laptop warranty?

If the laptop is still in warranty, yes, it can. Acer and Microsoft both say a repair by anyone they haven't authorised affects warranty cover. That's why we send in-warranty faults back to the brand. Once the warranty has ended, or the damage was accidental and not covered anyway, there's nothing to lose.

Is there a Microsoft Surface service centre in Singapore?

Not a walk-in one. Microsoft takes Surface service requests online and you send the device in, and an out-of-warranty Surface may come back as a refurbished replacement. We repair Surface Pro, Go and Book models over the counter, priced per model on our Surface repair page.

Do you charge to diagnose a laptop?

No. Diagnosis is free, and if the laptop isn't worth what the repair would cost, we'll tell you. If the fault is one the brand should fix under warranty, we'll point you there instead.

Do you use original parts on laptops?

We fit Original Grade parts or a quality equivalent, and the grade is named in the quote before you agree. No independent shop has a manufacturer parts programme for out-of-warranty laptops, so be wary of anyone who promises factory parts.

Where to Repair a Laptop in Singapore: Costs by Brand

Where to repair a laptop in Singapore comes down to one question: is it a warranty fault? If the laptop is in warranty and broke on its own, go to the brand's service centre, because the repair should cost nothing. For drops, spills, worn batteries and anything out of warranty, an independent repair shop is usually cheaper, and often the only option open.

Below is what each route costs, brand by brand, using the figures the brands publish themselves and our own nett prices. Where a brand doesn't publish a figure, we say so rather than guess.

Should I go to the service centre or a repair shop?

Go to the brand first in three cases.

The laptop is in warranty and nothing happened to it. A screen that developed lines by itself, a keyboard that stopped responding, a fan that started grinding. That's what a manufacturer's warranty is for.
You bought a protection plan. AppleCare+ for Mac, Microsoft Complete, ASUS Premium Care, Lenovo Premium Care. Use what you paid for before you pay again.
It's still under warranty and you want to keep it that way. Most brands void the warranty if anyone they haven't authorised opens the machine. Acer's Singapore warranty says so in plain words, and Microsoft's excludes damage from a repair done by anyone other than Microsoft or its authorised providers.

Everything else is where an independent shop earns its place. Accidental damage isn't covered by any standard warranty, at any age. Neither is liquid. A battery that has worn down over three years of daily use is wear, so it's out too. And once a model drops out of the brand's parts support, the service centre can't help you even if you're willing to pay.

What does laptop repair cost at a service centre vs a repair shop?

Official figures are the brands' own, from their Singapore support sites. Ours are nett, with nothing added at collection.

Brand	Official out-of-warranty route	Published official fee	Citri Mobile
Apple MacBook	Apple Store Genius Bar, Apple Authorised Service Provider, or by post	Estimate per model on Apple's site; final fee after inspection	Battery $85–$105, screen $140–$550
Microsoft Surface	Request online and send it in; no walk-in centre in Singapore	Surface Pro 9: S$556.99 battery service, S$1,183.52 device service	Surface Pro 9 battery $125, screen $395
ASUS	ASUS Service Centre, Trivex, Burn Road	S$60 evaluation (non-refundable) + S$80 labour + parts	Free diagnosis, then a quote
Lenovo	Lenovo Authorised Service Centre, CTHub, Kallang Avenue	Not published	Free diagnosis, then a quote
Acer	Acer Service Centre, Toh Guan Road (carry-in)	"Acer's prevailing rates", not published	Free diagnosis, then a quote
Dell	Paid repair booked through Dell support with your Service Tag	Not published	Free diagnosis, then a quote
HP, MSI	Through each brand's Singapore support site	Not published	Free diagnosis, then a quote

For the Windows brands, our price bands for screens, batteries, keyboards and hinges are on the laptop repair page. The exact figure for your model is quoted after a free diagnosis, because a 14-inch office panel and a 240Hz gaming panel aren't the same part.

Where do I repair each laptop brand?

Apple MacBook

Apple has three stores in Singapore: Orchard Road, Marina Bay Sands and Jewel Changi Airport. A MacBook can go to the Genius Bar at any of them, to an Apple Authorised Service Provider, or to Apple by post in a prepaid box. Apple shows an estimated out-of-warranty fee on its Mac repair page and sets the final figure once it has inspected the machine. Authorised providers set their own fees.

Apple's one-year warranty doesn't cover accidental damage or a battery worn down by normal use. AppleCare+ does, with a fee per incident, so check your Apple warranty before paying anyone.

Out of warranty, we replace MacBook screens, batteries, keyboards, trackpads and charging ports at four branches. A MacBook Air 13-inch M1 battery is $95 and its screen $250. Keyboards are $130. Logic board work is quoted after a free diagnosis. Every model is priced on the MacBook repair page. We fit Original Grade parts and tell you the grade before you agree to anything.

Microsoft Surface

This is the brand where the gap is widest. Microsoft has no walk-in Surface service centre in Singapore; you request service online and send the Surface in, and an out-of-warranty or damaged one may be replaced with a refurbished device. Microsoft also says plainly that it can't recover your data.

Its Singapore out-of-warranty price list puts a Surface Pro 9 battery service at S$556.99 and a Surface Laptop 5 (13.5-inch) battery at S$668.39. Our Surface Pro 9 battery is $125, and Surface batteries across the range run $80–$180. Surface Pro, Go and Book models are priced on the Surface repair page. Surface Laptop models are quoted after a free diagnosis.

ASUS

ASUS runs its own service centre at Trivex, 8 Burn Road, open weekdays and Saturday mornings. Its out-of-warranty page is the most transparent of any brand here: a notebook costs S$60 to evaluate, non-refundable whether or not you go ahead, plus S$80 labour and the part. Pick-up and delivery are S$20 each way if you'd rather not travel.

We don't charge to diagnose. ZenBook, VivoBook, ROG and TUF laptops are quoted after a free diagnosis, with the bands on our laptop repair page as a guide. The ASUS repair page covers ROG Phone too.

Lenovo

Lenovo's Authorised Service Centre moved to 2 Kallang Avenue, #09-01 CTHub, in November 2024, according to Lenovo's Singapore support site. If your ThinkPad came with Onsite, Premier Support or Premium Care, you don't need to go anywhere: Lenovo sends someone to you. Check that before anything else. Lenovo doesn't publish out-of-warranty fees, so ask for a quote.

We repair ThinkPad, IdeaPad, Yoga and Legion screens, batteries, keyboards and hinges. Details are on the Lenovo laptop repair page.

Acer

Acer's service centre is at 10 Toh Guan Road, #05-06 (Lobby C), and everything is carried in. Its Singapore warranty terms give notebooks 12 months on parts and labour, batteries 12 months even if you extend, and exclude cracked screens and drops outright. Anything outside that is charged at Acer's own rates, which aren't published.

Aspire, Swift, Nitro and Predator are all on our Acer laptop repair page.

Dell

Dell offers paid out-of-warranty repair in Singapore, covering logistics, diagnostics and the repair, plus an onsite option and parts for people who'd rather do it themselves. You start by contacting Dell support with your Service Tag. No fees are listed. We see a lot of Latitudes and XPS machines; see the Dell laptop repair page.

HP and MSI

Both run warranty and paid repairs through their Singapore support sites. We couldn't confirm a current walk-in address for either from the brands' own pages, so start there with your serial number before you travel. Our side of it is on the HP laptop repair and MSI laptop repair pages.

When is an independent laptop repair shop the better choice?

Out of warranty, mostly. But a few situations push it further.

You need your files. A brand repair fixes the hardware, and your data is your problem. Acer's warranty excludes data transfer, and Microsoft says outright it can't recover data. If the laptop won't boot and the files matter, ask for data recovery first. A dead board rarely means a dead drive.

You want the part repaired, not the machine swapped. A cracked screen is a screen replacement. A dead key cluster is a keyboard replacement. A battery that's swollen or fading is a battery replacement. None of those should cost the price of a refurbished unit.

You can't spare the weekday. The ASUS and Acer centres keep office hours plus a Saturday morning. We're open 11am–9pm daily.

The model is old. Once a brand stops carrying parts for a model, it stops repairing it. We can usually still source a panel or a battery.

What should I bring for a laptop repair quote?

The model number and a photo of the fault. That's enough for a likely repair and a price band before you travel. The model number is on the sticker underneath, or under About This Mac on a MacBook. Back up what you can first; here's how to back up a MacBook before a repair.

How long does laptop repair take?

Laptop parts are ordered to the exact model rather than kept on a shelf, so the part decides the timing more than the work does. The fitting itself is rarely the slow part. If your part has to be ordered, we tell you the wait when we quote, and if a job runs longer than that we'll let you know. Board-level and data recovery work gets its timing after the free diagnosis.

Laptop repair FAQs

Where can I repair my laptop in Singapore?: At the brand's own service centre or an independent repair shop. Use the brand when the laptop is in warranty and the fault appeared on its own, or when you have a protection plan. For accidental damage, liquid, worn batteries and out-of-warranty machines, an independent shop like Citri Mobile is usually cheaper and quicker, with four branches open daily.
How much does laptop repair cost in Singapore?: It depends on the brand and the part. At Citri Mobile a MacBook battery is $85–$105 and a MacBook screen $140–$550, nett. Windows laptops are priced in bands on our laptop repair page and quoted exactly after a free diagnosis. At ASUS's own service centre an out-of-warranty notebook repair starts with a S$60 evaluation and S$80 labour before parts.
Will a repair shop void my laptop warranty?: If the laptop is still in warranty, yes, it can. Acer and Microsoft both say a repair by anyone they haven't authorised affects warranty cover. That's why we send in-warranty faults back to the brand. Once the warranty has ended, or the damage was accidental and not covered anyway, there's nothing to lose.
Is there a Microsoft Surface service centre in Singapore?: Not a walk-in one. Microsoft takes Surface service requests online and you send the device in, and an out-of-warranty Surface may come back as a refurbished replacement. We repair Surface Pro, Go and Book models over the counter, priced per model on our Surface repair page.
Do you charge to diagnose a laptop?: No. Diagnosis is free, and if the laptop isn't worth what the repair would cost, we'll tell you. If the fault is one the brand should fix under warranty, we'll point you there instead.
Do you use original parts on laptops?: We fit Original Grade parts or a quality equivalent, and the grade is named in the quote before you agree. No independent shop has a manufacturer parts programme for out-of-warranty laptops, so be wary of anyone who promises factory parts.

Getting it fixed

Four branches: People's Park Centre in Chinatown, Tampines, Yishun and Jurong Point, open 11am–9pm daily. We're rated 5.0★ from 2,300+ Google reviews, and every repair carries a 30-100 days warranty honoured at any branch.

Send the model and a photo of the fault on WhatsApp and we'll quote before you travel. Walk-ins are welcome without an appointment, but message or call first so we can confirm we have the part for your model in stock, since laptop parts are ordered to the model. Directions are on the locations page, and the full price guide is on our laptop repair page.