MacBook Charging Port Replacement in Singapore

Plugged in and nothing happens. The percentage won't move, or it only charges with the cable held at an angle. We replace MacBook Air and MacBook Pro charging ports at four walk-in branches, priced against your exact model, after a free check that confirms the port really is the fault.

Because often it isn't. A MacBook that won't charge can be down to the adapter, the cable, the battery or the board, or macOS pausing the charge on purpose. The checks below take five minutes.

Why Is My MacBook Plugged In but Not Charging?

Usually the adapter or cable has failed, the port is blocked or worn, the battery has worn out, or macOS has paused charging deliberately. Change one thing at a time, in this order.

1. Try a different cable and a different adapter. Both, one at a time. A MacBook not charging when plugged in over USB-C is often just the cable, and a small phone adapter may not keep up with a MacBook Pro under load.
2. Try another port on the Mac. On a USB-C MacBook with more than one port, any of them should charge it. On a MagSafe 3 MacBook, try USB-C if MagSafe does nothing, and the other way round. One port working and another not points straight at the port.
3. Read the battery status. "Not Charging" or "Battery Is Not Charging" with the adapter connected often has a harmless cause: optimised battery charging pauses at 80% when macOS expects you to stay plugged in, and finishes later. Nothing needs repairing.
4. Check battery health. "Service Recommended" in Battery settings ("Service Battery" on older macOS) means the battery itself is worn, and a worn battery can sit stuck at a low percentage or die the second you unplug.
5. Shine a torch into the port. Lint from a bag or pocket packs into USB-C ports until the plug goes in but no longer makes full contact. Don't dig at it with anything metal.

Our guide to a MacBook not charging takes each check further. Still nothing? Bring it in and tell us what you tried.

Signs It's the MacBook Charging Port

If the Mac only charges with the plug held at an angle, the port is the problem. Same if the plug feels loose going in, or charging cuts in and out when you touch the cable.

• Only charges at an angle. The contacts inside the port are worn, bent or dirty, so the plug only meets them in one position.
• Loose plug. A USB-C plug should go in firmly and stay put. If it wobbles or drops out, the port has worn.
• One USB-C port charges, another doesn't. A single dead port with the others working is a fault on that side.
• Lint packed in the port. Sometimes the whole problem. We look for it before quoting, and if a clean-out is all it needed, we'll tell you.

A MacBook charging port not working on every port at once, with an adapter you know is good, is usually the logic board. See below.

Which Charging Port Does My MacBook Have?

It depends on the family and the year, and it changes the home check: a MagSafe 3 Mac can fall back to USB-C, while an older MagSafe Mac has only the one way in.

• MagSafe (the original): MacBook Pro 13-inch and 15-inch, 2009 to 2012 (A1278, A1286); MacBook Pro 17-inch, 2009 to 2011 (A1297); MacBook Air 11-inch and 13-inch, 2010 and 2011 (A1370, A1369).
• MagSafe 2: MacBook Pro Retina 13-inch, 2012 to 2015 (A1425, A1502); MacBook Pro Retina 15-inch, 2012 to 2015 (A1398); MacBook Air 11-inch and 13-inch from 2012, the 13-inch running to 2017 (A1465, A1466).
• USB-C only: the 12-inch MacBook, 2015 to 2017 (A1534), which charges through its single USB-C port; every Intel MacBook Pro from 2016 to 2020, including the 16-inch from 2019; the MacBook Air from 2018 to 2020 and the M1 MacBook Air; the 13-inch M1 and M2 MacBook Pro.
• MagSafe 3 plus USB-C: the 14-inch and 16-inch MacBook Pro from 2021 onward, and the MacBook Air from M2 onward. These charge over either.

So a MacBook Pro 2019 not charging has only USB-C to work with: try every port with a cable you know carries power. On a MagSafe 3 machine, a dead MagSafe with USB-C charging normally points at the MagSafe port or cable, and nothing worse.

MacBook Battery Not Charging: Is It the Battery Instead?

Sometimes, yes. If the plug sits firmly and the Mac runs on the adapter but the percentage won't climb, or it dies the instant you unplug, the battery is the likelier fault. "Service Recommended" in Battery settings points the same way, as does a cycle count near or past the 1,000 cycles Apple rates current MacBook batteries for (hold Option, click the Apple menu, then System Information and Power). A trackpad that has lifted or stopped clicking means a swollen battery: stop charging it and bring it in.

Our MacBook battery replacement page covers that repair. We test the port and the battery at the same free check, so you only pay for the part that has failed.

When a MacBook Won't Charge Because of the Logic Board

If it won't charge from any port with any known-good adapter, the fault is usually on the logic board rather than the port. The same goes for a Mac with no light and no sound at all, or one that stopped charging after a spill or a drop.

Liquid is a common cause. A splash near the port keeps corroding the charging circuit after it has dried, which is why a Mac can stop charging a week or two after the spill. If yours has been wet, stop charging it and read our guide to MacBook liquid damage, or go straight to MacBook water damage repair.

MacBook logic board repair is quoted after a free diagnosis, never off a list. On the 2018 to 2020 Intel MacBooks with the T2 chip and every Apple silicon MacBook, the storage is soldered to the board and encrypted to it, so repairing the board is also how the files come back. If the Mac shows no life at all, start with our guide to a MacBook Pro or Air not turning on.

What Happens During a MacBook Charging Port Replacement?

We confirm the port is the fault first, free. Then it's replaced with a quality Original Grade part matched to your model, and the Mac is charged and tested before you collect it. Usually the same day once the part for your model is here; you get a realistic timing when we quote.

Your files are not touched: nothing is wiped and nothing is reinstalled. If the Mac still runs, back it up before the repair anyway.

Where to Get a MacBook Charging Port Replaced in Singapore

Citri Mobile replaces MacBook charging ports at four walk-in branches: People's Park Centre in Chinatown, Tampines, Yishun and Jurong Point, open 11am to 9pm daily. Addresses and directions are on the locations page.

No appointment is needed, but message us first on WhatsApp at +65 9456 6455 with your model so we can confirm the part is in stock before you make the trip. Every repair carries a warranty of up to 100 days, honoured at any branch, and the price in the table above is nett.

Related Guides and Repairs

• MacBook not charging: adapter, port or battery, and how to tell them apart
• MacBook battery replacement: when the battery is why it won't charge
• MacBook logic board repair: no charge on any port, quoted after a free diagnosis
• MacBook Pro or Air not turning on: what to try before you bring it in
• MacBook repair shop: screens, batteries, keyboards and logic board work