How to Check Your Samsung Warranty in Singapore (3 Ways)

A Samsung phone bought in Singapore comes with 12 months of Samsung cover from the date of purchase, for parts and labour on defects. There are three ways to check how much is left. Open the Samsung Members app, tap Support, then tap your phone to see the end date. Or dial *#06# for your IMEI and find the phone under My Products on Samsung's My Page. Or call Samsung on 1800-7267864 with the IMEI ready. Each one takes a minute or two. Below are the steps for each, what the warranty covers, what voids it, and what to do once it has run out.

By the Citri Mobile Repair Team · Updated October 2026 · Rated 5.0★ from 2,300+ Google reviews · 15 years repairing phones in Singapore.

How do I check my warranty in the Samsung Members app?

Samsung Members comes pre-installed on most Galaxy phones, and it shows the coverage end date on screen. Menu names shift a little between One UI versions, but the route is the same:

1. Open the Samsung Members app. Sign in with your Samsung account if it asks.
2. Tap the Support tab at the bottom right.
3. Your phone appears at the top of the screen. Tap it.
4. Read the warranty information, including when coverage ends.

Newer phones have it in Settings too. With One UI 9, Samsung added a Settings > Warranty and care menu, launched in August 2026 on the Galaxy Z Fold8, Z Fold8 Ultra and Z Flip8. It shows the remaining warranty at the top of the screen, runs a diagnostic on the battery, charging, sensors and touch, and can book a service centre visit. Samsung's announcement notes that the warranty details only appear for a phone registered to your Samsung account, and that the features vary by country.

If the date looks wrong, don't panic. Samsung's warranty runs from the purchase date, and the invoice or delivery order is the proof it asks for. Keep the receipt.

How do I check Samsung warranty with my IMEI?

The IMEI is your phone's 15-digit serial identity, and it's what Samsung's systems key everything to. Use this route when the phone is second-hand, freshly reset, or too broken to open an app.

1. Open the dialler and type *#06#. The IMEI appears instantly. It's also under Settings > About phone, printed on the original box, and on the SIM tray of many models.
2. Write the number down, or screenshot it.
3. Sign in to Samsung's My Page with your Samsung account and open My Products.
4. If the phone isn't listed, register it with the IMEI or serial number. Registered products show their warranty status.

Do you have to register the phone to be covered? No. Samsung Singapore's own shop FAQ says no registration is needed to confirm a warranty; the exception is TVs bought under its 1+2 years programme. Registering a phone only lets you see the date online. The purchase date on your receipt is what counts.

No Samsung account? Call 1800-SAMSUNG (1800-7267864) with the IMEI ready and ask them to check it for you.

What does the Samsung warranty cover in Singapore?

Samsung Singapore's terms give a phone or tablet 12 months, covering labour and parts, on a carry-in basis, so you bring the phone to a Samsung service centre. The cover is for defects in materials, design and workmanship under normal, non-commercial use, and it includes the phone's hardware and its original Samsung battery. Software isn't covered, and the warranty doesn't pass to a new owner.

The things that come with the phone have their own clocks:

Item	Cover	What's included
Phone or tablet	12 months	Labour and parts
Galaxy Watch, Buds, wireless charger, battery pack, tablet keyboard cover	12 months	Labour and parts
Wired charger, S Pen, in-box earphones, LED View Cover	6 months	Parts only
Samsung phone case or cover	3 months	Parts only

The figures are from Samsung Singapore's warranty information page as it stood in October 2026. Check it for the current terms on your product.

What voids a Samsung warranty?

More than most people expect. Samsung Singapore's terms list the things that end the warranty even inside the 12 months:

• Drops, knocks and cracks. Impact, shock and accidents void it, and cracks on the screen or casing count as cosmetic damage, which it never covered. That's the gap Samsung Care+ is sold to fill.
• Liquid. Liquid, sand and food damage are all excluded, whatever the phone's water rating says. Indicators inside the phone show whether it got wet.
• Heat and corrosion. Use outside the phone's specified conditions, and battery or chemical corrosion.
• Opening it outside Samsung. Dismantling, opening, service or repair by anyone other than a Samsung authorised service centre, or parts that Samsung didn't provide or approve.
• A tampered IMEI or serial. If the IMEI, serial number or warranty seal has been removed, altered or can't be read.
• Normal wear and tear. Things wearing out with ordinary use, and commercial use of the phone.

This is the conversation we have most often at the counter. Someone brings in a Galaxy with a shattered screen or a moisture warning, asks whether the warranty covers it, and the honest answer is that it never did. If your phone has a fault that appeared on its own, like a speaker that died or a screen with a line that no drop explains, go to Samsung first while you're inside the 12 months. That claim costs you nothing, and it's what the warranty is for.

Will a repair at an independent shop void my Samsung warranty?

Yes, if the phone is still inside its 12 months. Samsung's terms void the warranty once a phone has been opened or repaired by anyone other than a Samsung authorised service centre, and that includes us. So the order matters. A fault that appeared on its own in the first year goes to Samsung, free. A cracked screen, a wet phone or a phone past its 12 months has no Samsung cover left to lose, and that's where an independent repair makes sense.

What happens when Samsung repairs it under warranty?

Samsung can run its own diagnostic tests, and its decision on whether the fault is a defect is final under the terms. If it is, Samsung repairs the phone, or replaces or refunds it when a repair isn't possible in reasonable time. Repairs may use functionally equivalent refurbished parts. Afterwards the phone stays covered for whatever is left of the original 12 months, or for 30 days from the repair, whichever is longer.

Two things to know before you hand it over. Samsung's terms make your data your responsibility, so back the phone up and remove personal information first. And once the warranty has ended, Samsung may still repair the phone for a fee, but its cover on that repair is one month, for the parts replaced and the same fault.

Samsung's warranty page lists four service centres for phones: Causeway Point, VivoCity, JEM and Bedok Mall, open 11am to 7pm Monday to Saturday and 11am to 5pm on Sundays and public holidays. Check its service centre page before you go, since hours and locations change.

Does the warranty apply to a Samsung phone bought overseas?

Partly. Samsung Singapore may repair an overseas-bought phone, tablet or wearable under warranty for one year from its purchase date, as long as it can be repaired here and the parts and expertise are available. Acceptance is at Samsung's discretion, the repair may take longer while parts come in, and returns or refunds only happen in the country where you bought it. Accessories aren't covered.

What does Samsung Care+ add?

Samsung Care+ is Samsung's paid plan for the damage the standard warranty excludes: drops, cracked screens and liquid. In Singapore you buy it with the phone or within 60 days of purchase. Each claim carries a service fee that depends on the plan and model, and the 24-month plan also adds a second year of warranty. Samsung lists the current plans and fees on its Care+ page.

My Samsung warranty has expired. What are my options?

Once the 12 months are up you're paying for the repair either way, so it comes down to price, parts and how long you can live without the phone. Most of the out-of-warranty Galaxys that cross our counter are exactly what you'd guess: S20, S21 and S22 series screens, batteries on S and Note series phones from a few years back, and A-series charging ports. All standard jobs.

Citri Mobile has repaired phones in Singapore for 15 years, rated 4.8★ from 2,300+ Google reviews, with four branches: People's Park Centre in Chinatown, Tampines, Yishun and Jurong Point, open 11am to 9pm daily. Diagnosis is free, every repair comes with a warranty of up to 100 days, and your data stays on the phone for most repairs. A full Samsung screen repair with an Original Grade screen starts from $45, a glass-only replacement for a cracked front on a screen that still works starts from $50, and a Samsung battery replacement starts from $40. Every model is priced on the Samsung repair page. Prices are nett. Pay by PayNow, PayLah, Visa or Mastercard.

Not sure the battery is actually the problem? Run the checks in our guide to checking Samsung battery health first, and if it's the screen you're weighing up, the Samsung screen cost guide breaks down what each series costs. A green or pink line that appeared without a drop is worth a warranty claim first; our green line guide explains why. Walk-ins are welcome at any branch, but message or call +65 9456 6455 first so we can confirm your part is in stock.

Samsung warranty in Singapore: FAQs

How long is the Samsung warranty in Singapore?

12 months from the purchase date for phones and tablets, covering labour and parts on a carry-in basis. Galaxy Watch, Buds and wireless chargers also get 12 months. The wired charger, S Pen and in-box earphones get 6 months on parts, and a Samsung case gets 3. Your receipt or invoice is the proof of the start date.

Do I need to register my Samsung phone to get the warranty?

No. Samsung Singapore says no product registration is needed to confirm a warranty, except for TVs under its 1+2 years programme. Registering the phone on My Page just lets you see the warranty date online.

Does the Samsung warranty cover cracked screens?

No. Impact and accidents void the warranty, and cracks count as cosmetic damage, which it doesn't cover. Samsung Care+ covers cracked screens if you bought it within 60 days of the phone. Out of warranty, a full Samsung screen repair at our shops starts from $45 with an Original Grade screen, depending on model.

Does the Samsung warranty cover the battery?

The original Samsung battery is listed as covered against defects for the 12 months. Normal wear and tear is excluded, so a battery that has simply aged with daily charging is Samsung's call at the counter. A Samsung battery replacement at our shops starts from $40.

Will a third-party repair void my Samsung warranty?

Inside the 12 months, yes. Samsung's terms void the warranty if the phone is opened or repaired anywhere other than a Samsung authorised service centre, or fitted with parts Samsung didn't approve. Take a defect to Samsung first while it's covered; once the warranty has ended, or the damage is a drop or liquid it never covered, there's nothing left to void.

Is my Samsung warranty valid for a phone bought overseas?

Samsung Singapore may repair an overseas-bought phone under warranty for one year from purchase, if it can be repaired here and parts are available. It's at Samsung's discretion, it may take longer, and returns or refunds only happen in the country of purchase.

How long is the warranty after Samsung repairs my phone?

After a warranty repair, the phone is covered for the rest of the original warranty or 30 days from the repair, whichever is longer. A paid repair on a phone that's out of warranty carries one month of cover from Samsung, for the parts replaced and the same fault.

Where can I repair an out-of-warranty Samsung in Singapore?

Samsung's service centres will repair it at their out-of-warranty rates, or an independent shop can do it for less. Citri Mobile repairs all Galaxy series at four branches (Chinatown, Tampines, Yishun, Jurong Point) with free diagnosis, a warranty of up to 100 days on the repair and no data erased for most repairs. Message +65 9456 6455 first to confirm parts for your model are in stock.