Microsoft Surface Book Motherboard Repair

Microsoft Surface Book motherboard repair — questions people actually ask

How much to fix a Microsoft Surface Book motherboard in Singapore?

We quote this one after looking at the laptop rather than publishing a figure, because what it costs depends on what we find once it's open. The check is free and there's no charge if we can't fix it. Bring it to any branch, or message us a photo and a description of what it's doing.

Why won't my Microsoft Surface Book turn on?

Charge it on a known-good cable for 30 minutes first, then try a force restart — a flat battery and a hung boot look identical from outside. If it still does nothing, or it lights up and loops, the fault is usually on the board rather than the whole laptop being finished, and that's repairable at component level. We diagnose it free and tell you what it is before any work starts, including when the honest answer is that it isn't worth the money.

How long does Microsoft Surface Book motherboard repair take?

We give you a timeframe after the free diagnosis, not before it. Board-level work is the one kind of repair where an upfront promise would be a guess — some go back the same day, others need longer on the bench. What we will tell you is what we found and how long it'll take, before you decide.

What quality of parts do you fit?

Quality parts chosen for the laptop, and we tell you the grade before we start rather than after. The grades are explained here if you want to know the difference before you decide.

Why is my Microsoft Surface Book slow or running hot — is that a hardware fault?

Sometimes, and it's worth telling the two apart before spending anything. Slow with the fans up usually means something is pinning the CPU, and Activity Monitor will name it in a minute. Slow and hot with nothing running points at hardware: dried thermal paste, a fan that has stopped, or a drive on the way out. A laptop that gets hot doing nothing is the one to bring in.

Is my data safe, and do you need my passcode?

Back the laptop up now if it still turns on. On this kind of repair we work on the board itself and your storage usually comes through untouched — but a laptop that has been through liquid or a power fault can lose data before it ever reaches us, and nobody honest will promise otherwise. We don't wipe anything ourselves. We'll ask for your passcode only to test the laptop afterwards, and you're welcome to stay and watch it happen.

Where can I get same-day Microsoft Surface Book motherboard repair in Singapore?

At any of our four shops — Chinatown, Tampines, Jurong and Yishun — open 11am–9pm daily, no appointment needed. Message +65 9456 6455 before you set off and we'll confirm the part for your Microsoft Surface Book is on the shelf, which is what decides whether it's same-day. Every other repair we do for this model is listed on the Microsoft Surface Book repair page.

Will you maintain water resistance after repair?

While every effort is made to ensure the integrity of your device, we cannot guarantee full water resistance after a motherboard replacement.

Does the repaired motherboard support biometric features like fingerprint or face unlock?

Yes, but there could be risks depending on the extent of the motherboard damage.

What warranty do you provide?

Warranty coverage is included for most repairs, contact us for more details.

Does the repair affect compatibility with apps or updates?

No, your device should function as normal after repair, including compatibility with software updates.